Foreword = 7
preface = 9
List of abbreviations = 11
Introduction = 13
1. Trends and developments ini social rights in today's Europe = 17
1.1. The growth of social reights in Europe = 17
1.2. Social reghts and changing European societies = 22
1.3. Implications of a non-rights approach = 25
2. Framework for analysing access to social reghts = 29
2.1. Defining social rights and specifying their scope = 29
2.2. Framework of analysis for studying access to social reghts = 30
3. Access to social rights in Europe = 33
3.1. Obstacles arising from the form of the right and the adequacy of legal and other provision = 33
3.2. Obstacles arising from inadequate monitoring and enforcement = 38
3.3. Resource obstacles = 40
3.4. Management and procedural obstacles = 42
3.5. Obstacles relating to information and communication = 47
3.6. Psychological and socio-cultural obstacles = 49
3.7. Obstacles due to inadequate attention to vilnerable groups and regions = 51
3.8 Summary of main challenges facing access to social rights in Europe = 53
4. Good practice in promoting access to social rights = 55
4.1. principles and practices = 55
4.2. Some examples of good practice in action = 63
5. Policy guidelines = 73
5.1. strengthening entitlement to social rights and improving provision = 73
5.2. Strengthening monitoring and enforcement = 76
5.3. Increasing the resources for social reghts = 78
5.4. Modifying and improving mangement and procedures = 79
5.5. Improving information and communication = 82
5.6. Overcoming psychological and socio-cultural obstacles = 83
5.7. Specifically targeting vulnerable groups and regions = 84
Appendix = 111
Refernces = 113
preface = 9
List of abbreviations = 11
Introduction = 13
1. Trends and developments ini social rights in today's Europe = 17
1.1. The growth of social reights in Europe = 17
1.2. Social reghts and changing European societies = 22
1.3. Implications of a non-rights approach = 25
2. Framework for analysing access to social reghts = 29
2.1. Defining social rights and specifying their scope = 29
2.2. Framework of analysis for studying access to social reghts = 30
3. Access to social rights in Europe = 33
3.1. Obstacles arising from the form of the right and the adequacy of legal and other provision = 33
3.2. Obstacles arising from inadequate monitoring and enforcement = 38
3.3. Resource obstacles = 40
3.4. Management and procedural obstacles = 42
3.5. Obstacles relating to information and communication = 47
3.6. Psychological and socio-cultural obstacles = 49
3.7. Obstacles due to inadequate attention to vilnerable groups and regions = 51
3.8 Summary of main challenges facing access to social rights in Europe = 53
4. Good practice in promoting access to social rights = 55
4.1. principles and practices = 55
4.2. Some examples of good practice in action = 63
5. Policy guidelines = 73
5.1. strengthening entitlement to social rights and improving provision = 73
5.2. Strengthening monitoring and enforcement = 76
5.3. Increasing the resources for social reghts = 78
5.4. Modifying and improving mangement and procedures = 79
5.5. Improving information and communication = 82
5.6. Overcoming psychological and socio-cultural obstacles = 83
5.7. Specifically targeting vulnerable groups and regions = 84
Appendix = 111
Refernces = 113