1. Introduction = 9
2. Prison Staff and the Administration of Prisons = 13
The framework
Values and communication
Prisons in the government structure
Staff recruitment
Staff training
Conditions of employment for staff
3. Prisoners are Human Beings = 31
The framework
Torture and ill-treatment are never permitted
Admission procedures
Living conditions
Religion
4. Prisoners and Health Care = 49
The framework
The right to health care
A healthy environment
Individual treatment
Health care personnel
5. Operating Secure, Safe and Orderly Prisons = 59
The framework
The balance between security and social reintegration programmes
The balance between security and contact with the outside world
The balance between control and a well-ordered community
When control and good order break down
Conditions of maximum security
Difficult and disruptive prisoners
6. Disciplinary Procedures and Punishments = 75
The framework
The fairness of disciplinary procedures
Punishments should be just and proportionate
Solitary confinement
7. Constructive Activities and Social Reintegration = 83
The framework
Recognising the prisoner as an individual
Work and skills training
Education and cultural activities
Preparation for release
8. Contact with the Outside World = 95
The framework
Visits, letters, telephones
Access to reading material, television and radio
Foreign national prisoners
9. Requests and Complaints = 105
The framework
What the international instruments say
Putting it into practice
10. Inspection Procedures = 111
The framework
What the international instruments say
Putting it into practice
Reporting and responding to inspections
11. Pre-trial Prisoners and all others Under Detention Without Sentence = 117
The framework
What the international instruments say
Putting it into practice
The right to legal representation
The management of pre-trial prisoners
Other prisoners under detention without sentence
12. Juvenile and Young Prisoners = 125
The framework
What the international instruments say
Putting it into practice
13. Women Prisoners = 131
The framework
What the international instruments say
Putting it into practice
14. Life and Long-term Prisoners = 137
The framework
What the international instruments say
Putting it into practice
Elderly prisoners
15. Prisoners under Sentence of Death = 143
The framework
What the international instruments say
Putting it into practice
16. Recognising Diversity = 147
The framework
What the international instruments say
Putting it into practice
17. The Use of Prison and Alternatives to Custody = 151
The framework
Post-sentencing dispositions
Non-prison sentences
Appendix = 155
List of relevant human rights instruments
Index = 157
2. Prison Staff and the Administration of Prisons = 13
The framework
Values and communication
Prisons in the government structure
Staff recruitment
Staff training
Conditions of employment for staff
3. Prisoners are Human Beings = 31
The framework
Torture and ill-treatment are never permitted
Admission procedures
Living conditions
Religion
4. Prisoners and Health Care = 49
The framework
The right to health care
A healthy environment
Individual treatment
Health care personnel
5. Operating Secure, Safe and Orderly Prisons = 59
The framework
The balance between security and social reintegration programmes
The balance between security and contact with the outside world
The balance between control and a well-ordered community
When control and good order break down
Conditions of maximum security
Difficult and disruptive prisoners
6. Disciplinary Procedures and Punishments = 75
The framework
The fairness of disciplinary procedures
Punishments should be just and proportionate
Solitary confinement
7. Constructive Activities and Social Reintegration = 83
The framework
Recognising the prisoner as an individual
Work and skills training
Education and cultural activities
Preparation for release
8. Contact with the Outside World = 95
The framework
Visits, letters, telephones
Access to reading material, television and radio
Foreign national prisoners
9. Requests and Complaints = 105
The framework
What the international instruments say
Putting it into practice
10. Inspection Procedures = 111
The framework
What the international instruments say
Putting it into practice
Reporting and responding to inspections
11. Pre-trial Prisoners and all others Under Detention Without Sentence = 117
The framework
What the international instruments say
Putting it into practice
The right to legal representation
The management of pre-trial prisoners
Other prisoners under detention without sentence
12. Juvenile and Young Prisoners = 125
The framework
What the international instruments say
Putting it into practice
13. Women Prisoners = 131
The framework
What the international instruments say
Putting it into practice
14. Life and Long-term Prisoners = 137
The framework
What the international instruments say
Putting it into practice
Elderly prisoners
15. Prisoners under Sentence of Death = 143
The framework
What the international instruments say
Putting it into practice
16. Recognising Diversity = 147
The framework
What the international instruments say
Putting it into practice
17. The Use of Prison and Alternatives to Custody = 151
The framework
Post-sentencing dispositions
Non-prison sentences
Appendix = 155
List of relevant human rights instruments
Index = 157