Part I. What documentation means = 1
Overview of Human Rights documentation = 1
Clarification of some general concepts = 5
Part II. What you need to consider = 7
Importance of a clear mandate = 7
factors to consider in the set-up of a documentation system = 7
Part III. What tools are there to help you = 11
Basics of information handling and documentation = 11
Basics of databasing = 15
Creating databases = 19
Standardising data entry = 23
Tools and techniques for information retrieval = 29
Principles and procedures in information retrieval = 34
Evaluating the effectivity of a storage and retrieval system = 39
The glossary as a tool = 41
Part IV. Designing your system = 43
Collecting information = 43
Arriving at findings = 47
Putting your findings down = 49
Using information = 59
Dealing with additional information = 64
Part V. Conclusion = 66
A look at the Human Rights information worker = 66
Aparting advice = 67
Bibliography = 68
Appendices = 69
Overview of Human Rights documentation = 1
Clarification of some general concepts = 5
Part II. What you need to consider = 7
Importance of a clear mandate = 7
factors to consider in the set-up of a documentation system = 7
Part III. What tools are there to help you = 11
Basics of information handling and documentation = 11
Basics of databasing = 15
Creating databases = 19
Standardising data entry = 23
Tools and techniques for information retrieval = 29
Principles and procedures in information retrieval = 34
Evaluating the effectivity of a storage and retrieval system = 39
The glossary as a tool = 41
Part IV. Designing your system = 43
Collecting information = 43
Arriving at findings = 47
Putting your findings down = 49
Using information = 59
Dealing with additional information = 64
Part V. Conclusion = 66
A look at the Human Rights information worker = 66
Aparting advice = 67
Bibliography = 68
Appendices = 69