Foreword = 2
Terms of reference = 10
List of abbreviations = 10
Executive summary = 11
Chapter 1. Introduction = 21
1.1 Context = 22
1.2 Background = 24
1.3 Methodology = 28
Chapter 2. The nature and extent of hepatitis C related discrimination = 31
2.1 Introduction = 32
2.2 The relationship between hepatitis C and drug use discrimination = 32
2.3 Health care settings = 35
2.4 Employment = 57
2.5 Custodial settings = 66
2.6 Insurance = 78
2.7 Funeral industry services and autopsy procedures = 83
2.8 Educational settings = 88
2.9 Accommodation = 93
2.10 General community - family, friends, communities and media = 94
Chapter 3. Discrimination experienced by particular communities = 99
3.1 Introduction = 100
3.2 People who have, do or are assumed to inject drugs and people on drug treatment programs = 100
3.3 People in custodial institutions = 109
3.4 Aboriginal and torres strait Islander people = 109
3.5 Culturally and linguistically diverse communities = 111
3.6 Young people = 112
3.7 Women = 113
3.8 People living in regional and rural communities = 114
3.9 Medically acquires hepatitis C = 115
Chapter 4. Avenues for redress = 117
4.1 Access to and use of complaint mechanisms = 118
4.2 Privacy legislation = 123
Chapter 5. Conclusions = 127
Appendices = 130
Acknowledgments = 159
Terms of reference = 10
List of abbreviations = 10
Executive summary = 11
Chapter 1. Introduction = 21
1.1 Context = 22
1.2 Background = 24
1.3 Methodology = 28
Chapter 2. The nature and extent of hepatitis C related discrimination = 31
2.1 Introduction = 32
2.2 The relationship between hepatitis C and drug use discrimination = 32
2.3 Health care settings = 35
2.4 Employment = 57
2.5 Custodial settings = 66
2.6 Insurance = 78
2.7 Funeral industry services and autopsy procedures = 83
2.8 Educational settings = 88
2.9 Accommodation = 93
2.10 General community - family, friends, communities and media = 94
Chapter 3. Discrimination experienced by particular communities = 99
3.1 Introduction = 100
3.2 People who have, do or are assumed to inject drugs and people on drug treatment programs = 100
3.3 People in custodial institutions = 109
3.4 Aboriginal and torres strait Islander people = 109
3.5 Culturally and linguistically diverse communities = 111
3.6 Young people = 112
3.7 Women = 113
3.8 People living in regional and rural communities = 114
3.9 Medically acquires hepatitis C = 115
Chapter 4. Avenues for redress = 117
4.1 Access to and use of complaint mechanisms = 118
4.2 Privacy legislation = 123
Chapter 5. Conclusions = 127
Appendices = 130
Acknowledgments = 159